Transcription: I don't feel that web designers work in a vacuum unlike other types of designers in the world. I think that because the web is such a medium that people see as a form of communication, if something's wrong with something that you've designed, if something doesn't function properly, if people don't like something you've done, you're going to hear about it. And it's up to you to sort of filter that information and to learn from it. And that's one of the beautiful things about the web. It's one of the great things, one of the reasons I was attracted to it. because you have that feedback from the ...